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Maria Henriqueta Nóvoa

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affiliation: University of Porto, Portugal

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2010 – today

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2017
[c6]
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José António Faria, Maria Henriqueta Nóvoa:
Digital Transformation at the University of Porto. IESS 2017: 295-308
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Monica Dragoicea, Saber Salehpour, Maria Henriqueta Nóvoa, Virginia Ecaterina Oltean:
Towards a Proposal for the Sustainability Through Institutions in Public Transport Services in Times of Emergency. IESS 2017: 355-369
2016
[c4]
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Vera L. Miguéis, Maria Henriqueta Nóvoa:
Using User-Generated Content to Explore Hotel Service Quality Dimensions. IESS 2016: 155-169
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Theodor Borangiu, Monica Dragoicea, Maria Henriqueta Nóvoa:
Exploring Services Science - 7th International Conference, IESS 2016, Bucharest, Romania, May 25-27, 2016, Proceedings. Lecture Notes in Business Information Processing 247, Springer 2016, ISBN 978-3-319-32688-7 [contents]
2015
[c3]
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José António Faria, Maria Henriqueta Nóvoa:
An Agile BPM System for Knowledge-Based Service Organizations. IESS 2015: 65-79
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Maria Henriqueta Nóvoa, Monica Dragoicea:
Exploring Services Science - 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings. Lecture Notes in Business Information Processing 201, Springer 2015, ISBN 978-3-319-14979-0 [contents]
2013
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Marta Campos Ferreira, Maria Henriqueta Nóvoa, Teresa Galvão Dias:
A Proposal for a Mobile Ticketing Solution for Metropolitan Area of Oporto Public Transport. IESS 2013: 263-278
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João Falcão e Cunha, Mehdi Snene, Maria Henriqueta Nóvoa:
Exploring Services Science - 4th International Conference, IESS 2013, Porto, Portugal, February 7-8, 2013. Proceedings. Lecture Notes in Business Information Processing 143, Springer 2013, ISBN 978-3-642-36355-9 [contents]

2000 – 2009

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2004
[c1]
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João Esteves, Maria Henriqueta Nóvoa:
A Certificação de Qualidade nos Negócios Electrónicos - Proposta de um Novo Código de Conduta. QUATIC 2004: 55-64

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