BibTeX records: Wui-Gee Tan

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Creator: Schloss Dagstuhl - Leibniz Center for Informatics
Published: 1993
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@inproceedings{DBLP:conf/desrist/ShresthaCTT14,
  author       = {Anup Shrestha and
                  Aileen Cater{-}Steel and
                  Mark Toleman and
                  Wui{-}Gee Tan},
  editor       = {Monica Chiarini Tremblay and
                  Debra E. VanderMeer and
                  Marcus A. Rothenberger and
                  Ashish Gupta and
                  Victoria Y. Yoon},
  title        = {Building a Software Tool for Transparent and Efficient Process Assessments
                  in {IT} Service Management},
  booktitle    = {Advancing the Impact of Design Science: Moving from Theory to Practice
                  - 9th International Conference, {DESRIST} 2014, Miami, FL, USA, May
                  22-24, 2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8463},
  pages        = {241--256},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-319-06701-8\_16},
  doi          = {10.1007/978-3-319-06701-8\_16},
  timestamp    = {Tue, 14 May 2019 10:00:51 +0200},
  biburl       = {https://dblp.org/rec/conf/desrist/ShresthaCTT14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ecis/ShresthaCTT14,
  author       = {Anup Shrestha and
                  Aileen Cater{-}Steel and
                  Wui{-}Gee Tan and
                  Mark Toleman},
  editor       = {Michel Avital and
                  Jan Marco Leimeister and
                  Ulrike Schultze},
  title        = {Software-Mediated Process Assessment for {IT} Service Capability Management},
  booktitle    = {22st European Conference on Information Systems, {ECIS} 2014, Tel
                  Aviv, Israel, June 9-11, 2014},
  year         = {2014},
  url          = {http://aisel.aisnet.org/ecis2014/proceedings/track20/12},
  timestamp    = {Mon, 30 Jun 2014 19:17:09 +0200},
  biburl       = {https://dblp.org/rec/conf/ecis/ShresthaCTT14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/desrist/ShresthaCTT13,
  author       = {Anup Shrestha and
                  Aileen Cater{-}Steel and
                  Mark Toleman and
                  Wui{-}Gee Tan},
  editor       = {Jan vom Brocke and
                  Riitta Hekkala and
                  Sudha Ram and
                  Matti Rossi},
  title        = {A Decision Support Tool to Define Scope in {IT} Service Management
                  Process Assessment and Improvement},
  booktitle    = {Design Science at the Intersection of Physical and Virtual Design
                  - 8th International Conference, {DESRIST} 2013, Helsinki, Finland,
                  June 11-12, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7939},
  pages        = {308--323},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-38827-9\_21},
  doi          = {10.1007/978-3-642-38827-9\_21},
  timestamp    = {Tue, 14 May 2019 10:00:51 +0200},
  biburl       = {https://dblp.org/rec/conf/desrist/ShresthaCTT13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/profes/ShresthaCTTR13,
  author       = {Anup Shrestha and
                  Aileen Cater{-}Steel and
                  Wui{-}Gee Tan and
                  Mark Toleman and
                  Terry Rout},
  editor       = {Jens Heidrich and
                  Markku Oivo and
                  Andreas Jedlitschka and
                  Maria Teresa Baldassarre},
  title        = {A Tool for {IT} Service Management Process Assessment for Process
                  Improvement},
  booktitle    = {Product-Focused Software Process Improvement - 14th International
                  Conference, {PROFES} 2013, Paphos, Cyprus, June 12-14, 2013. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7983},
  pages        = {330--333},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-39259-7\_27},
  doi          = {10.1007/978-3-642-39259-7\_27},
  timestamp    = {Tue, 14 May 2019 10:00:38 +0200},
  biburl       = {https://dblp.org/rec/conf/profes/ShresthaCTTR13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/spice/Cater-SteelTTRS13,
  author       = {Aileen Cater{-}Steel and
                  Wui{-}Gee Tan and
                  Mark A. Toleman and
                  Terry Rout and
                  Anup Shrestha},
  editor       = {Tanja Woronowicz and
                  Terry Rout and
                  Rory V. O'Connor and
                  Alec Dorling},
  title        = {Software-Mediated Process Assessment in {IT} Service Management},
  booktitle    = {Software Process Improvement and Capability Determination - 13th International
                  Conference, {SPICE} 2013, Bremen, Germany, June 4-6, 2013. Proceedings},
  series       = {Communications in Computer and Information Science},
  volume       = {349},
  pages        = {188--198},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-38833-0\_17},
  doi          = {10.1007/978-3-642-38833-0\_17},
  timestamp    = {Thu, 15 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/spice/Cater-SteelTTRS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/acis/ShresthaCTT12,
  author       = {Anup Shrestha and
                  Aileen Cater{-}Steel and
                  Mark Toleman and
                  Wui{-}Gee Tan},
  title        = {A model to select processes for {IT} service management improvement},
  booktitle    = {Australasian Conference on Information Systems, {ACIS} 2012, Geelong,
                  Australia, December 3-5, 2012},
  year         = {2012},
  url          = {https://aisel.aisnet.org/acis2012/32},
  timestamp    = {Thu, 16 May 2024 17:06:13 +0200},
  biburl       = {https://dblp.org/rec/conf/acis/ShresthaCTT12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/icis/GacengaCTT11,
  author       = {Francis Gacenga and
                  Aileen Cater{-}Steel and
                  Wui{-}Gee Tan and
                  Mark Toleman},
  editor       = {Dennis F. Galletta and
                  Ting{-}Peng Liang},
  title        = {{IT} Service Management: Towards a Contingency Theory of Performance
                  Measurement},
  booktitle    = {Proceedings of the International Conference on Information Systems,
                  {ICIS} 2011, Shanghai, China, December 4-7, 2011},
  publisher    = {Association for Information Systems},
  year         = {2011},
  url          = {http://aisel.aisnet.org/icis2011/proceedings/servicescience/5},
  timestamp    = {Mon, 16 Jan 2012 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icis/GacengaCTT11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/pacis/GacengaCT11,
  author       = {Francis Gacenga and
                  Aileen Cater{-}Steel and
                  Wui{-}Gee Tan},
  editor       = {Peter B. Seddon and
                  Shirley Gregor},
  title        = {Towards {A} Framework And Contingency Theory For Performance Measurement:
                  {A} Mixed-Method Approach},
  booktitle    = {Pacific Asia Conference on Information Systems, {PACIS} 2011: Quality
                  Research in Pacific Asia, Brisbane, Queensland, Australia, 7-11 July
                  2011},
  pages        = {64},
  publisher    = {Queensland University of Technology},
  year         = {2011},
  url          = {http://aisel.aisnet.org/pacis2011/64},
  timestamp    = {Tue, 28 Feb 2012 16:51:40 +0100},
  biburl       = {https://dblp.org/rec/conf/pacis/GacengaCT11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ajis/Cater-SteelT10,
  author       = {Aileen Cater{-}Steel and
                  Wui{-}Gee Tan},
  title        = {The Role of {IT} Service Management in Green {IT}},
  journal      = {Australas. J. Inf. Syst.},
  volume       = {17},
  number       = {1},
  year         = {2010},
  url          = {http://journal.acs.org.au/index.php/ajis/article/view/609},
  timestamp    = {Wed, 10 Feb 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ajis/Cater-SteelT10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jcis/TanCT09,
  author       = {Wui{-}Gee Tan and
                  Aileen Cater{-}Steel and
                  Mark Toleman},
  title        = {Implementing it Service Management: {A} Case Study Focussing on Critical
                  Success Factors},
  journal      = {J. Comput. Inf. Syst.},
  volume       = {50},
  number       = {2},
  pages        = {1--12},
  year         = {2009},
  url          = {https://www.tandfonline.com/doi/abs/10.1080/08874417.2009.11645379},
  doi          = {10.1080/08874417.2009.11645379},
  timestamp    = {Thu, 16 Apr 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jcis/TanCT09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/acis/Cater-SteelTT09,
  author       = {Aileen Cater{-}Steel and
                  Wui{-}Gee Tan and
                  Mark Toleman},
  title        = {Using Institutionalism as a Lens to Examine {ITIL} Adoption and Diffusion},
  booktitle    = {Australasian Conference on Information Systems, {ACIS} 2009, Melbourne,
                  Australia, December 2-4, 2009},
  year         = {2009},
  url          = {https://aisel.aisnet.org/acis2009/73},
  timestamp    = {Tue, 21 May 2024 17:19:33 +0200},
  biburl       = {https://dblp.org/rec/conf/acis/Cater-SteelTT09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/acis/TanCTS07,
  author       = {Wui{-}Gee Tan and
                  Aileen Cater{-}Steel and
                  Mark Toleman and
                  Rachel Seaniger},
  title        = {Implementing Centralised {IT} Service Management: Drawing Lessons
                  from the Public Sector},
  booktitle    = {Australasian Conference on Information Systems, {ACIS} 2007, Toowoomba,
                  Australia, December 5-7, 2007},
  year         = {2007},
  url          = {https://aisel.aisnet.org/acis2007/94},
  timestamp    = {Thu, 23 May 2024 16:47:05 +0200},
  biburl       = {https://dblp.org/rec/conf/acis/TanCTS07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/acis/Cater-SteelTT06,
  author       = {Aileen Cater{-}Steel and
                  Mark Toleman and
                  Wui{-}Gee Tan},
  title        = {Transforming {IT} Service Management - the {ITIL} Impact},
  booktitle    = {Australasian Conference on Information Systems, {ACIS} 2006, Adelaide,
                  Australia, December 6-8, 2006},
  year         = {2006},
  url          = {https://aisel.aisnet.org/acis2006/81},
  timestamp    = {Fri, 24 May 2024 15:31:26 +0200},
  biburl       = {https://dblp.org/rec/conf/acis/Cater-SteelTT06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ecis/Cater-SteelTT06,
  author       = {Aileen Cater{-}Steel and
                  Wui{-}Gee Tan and
                  Mark Toleman},
  editor       = {Jan Ljungberg and
                  Magnus Andersson},
  title        = {Challenge of adopting multiple process improvement frameworks},
  booktitle    = {Proceedings of the Fourteenth European Conference on Information Systems,
                  {ECIS} 2006, G{\"{o}}teborg, Sweden, 2006},
  pages        = {1375--1386},
  year         = {2006},
  url          = {http://aisel.aisnet.org/ecis2006/177},
  timestamp    = {Mon, 05 Dec 2016 15:14:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ecis/Cater-SteelTT06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/smr/ChapinHKRT01,
  author       = {Ned Chapin and
                  Joanne E. Hale and
                  Khaled Md. Khan and
                  Juan F. Ramil and
                  Wui{-}Gee Tan},
  title        = {Types of software evolution and software maintenance},
  journal      = {J. Softw. Maintenance Res. Pract.},
  volume       = {13},
  number       = {1},
  pages        = {3--30},
  year         = {2001},
  url          = {https://doi.org/10.1002/smr.220},
  doi          = {10.1002/SMR.220},
  timestamp    = {Mon, 26 Jun 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/smr/ChapinHKRT01.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/smr/GableCT01,
  author       = {Guy G. Gable and
                  Taizan Chan and
                  Wui{-}Gee Tan},
  title        = {Large packaged application software maintenance: a research framework},
  journal      = {J. Softw. Maintenance Res. Pract.},
  volume       = {13},
  number       = {6},
  pages        = {351--371},
  year         = {2001},
  url          = {https://doi.org/10.1002/smr.237},
  doi          = {10.1002/SMR.237},
  timestamp    = {Wed, 20 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/smr/GableCT01.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/smr/TanG98,
  author       = {Wui{-}Gee Tan and
                  Guy G. Gable},
  title        = {Attitudes of maintenance personnel towards maintenance work: a comparative
                  analysis},
  journal      = {J. Softw. Maintenance Res. Pract.},
  volume       = {10},
  number       = {1},
  pages        = {59--74},
  year         = {1998},
  url          = {https://doi.org/10.1002/(SICI)1096-908X(199801/02)10:1\&\#60;59::AID-SMR164\&\#62;3.0.CO;2-G},
  doi          = {10.1002/(SICI)1096-908X(199801/02)10:1\&\#60;59::AID-SMR164\&\#62;3.0.CO;2-G},
  timestamp    = {Wed, 20 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/smr/TanG98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/pacis/TanG97,
  author       = {Wui{-}Gee Tan and
                  Guy G. Gable},
  title        = {Attidudes of Singapore Maintentance Personnel Towards Maintenance
                  Work},
  booktitle    = {The Third Pacific Asia Conference on Information Systems, {PACIS}
                  1997, Brisbane, Australia, April, 1-5, 1997},
  pages        = {52},
  publisher    = {AISeL},
  year         = {1997},
  url          = {http://aisel.aisnet.org/pacis1997/52},
  timestamp    = {Sat, 03 Mar 2012 13:54:18 +0100},
  biburl       = {https://dblp.org/rec/conf/pacis/TanG97.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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