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OR Insight, Volume 20
Volume 20, Number 1, January / March 2007
- Steve Clarke, Brian Lehaney:

Editorial. 2
- Devarajan (Rajan) Anketell:

E-Commerce: A Practioners Overview. 3-8 - Majid Azizi:

Deforestation and the Development of the Iranian Wood Industry. 9-17 - Manuel Puerto:

A new Drama-Theoretic Method for Conflict Resolution in Management. 18-29 - Harry Kogetsidis:

Forecasting Payroll Costs for the Department of Social Security. 30-39
Volume 20, Number 2, April / June 2007
- Zoraida Mendiwelso Bendek:

Editorial. 2
- Rebecca Herron, Zoraida Mendiwelso Bendek:

Take Part: Active Learning for Active Citizenship Contributing to Community O.R. Reflections and Practices. 3-7 - Charles Woodd:

Active learning for active citizenship: The policy context. 8-12 - Val Woodward:

Active Learning for Active Citizenship: An Overview. 13-19 - Carol Packham:

Key characteristics of informal education practice in relation to ALAC/Take Part. 20-26 - Marjorie Mayo:

Participatory Approaches Evaluating Active Learning for Active Citizenship (ALAC). 27-34 - Zoraida Mendiwelso Bendek, Ted Harley:

The Take Part Learning Framework and Networks. 35-40
Volume 20, Number 3, July / September 2007
- Miles G. Nicholls:

OR Modelling. 2
- Gillian Jack, Barbara Cargill:

To Change or not to Change? That is but one of the questions A Change Management Position Paper. 3-5 - S. Proctor, Brian Lehaney, C. Reeves, Zulfiqar Khan:

Modelling Patient Flow in a Radiotherapy Department. 6-14 - Sue Merchant:

Using PSMs to help develop a Risk Management Plan for a Forest-based Community Venture. 15-20 - Pieter Vansteenwegen, Dirk Van Oudheusden:

The Mobile Tourist Guide: An OR Opportunity. 21-27
Volume 20, Number 4, October / December 2007
- Steve Clarke, Brian Lehaney:

Editorial. 2
- Bruce G. Charlton:

The Bowling Equivalent of the Batting Average: Quantitative Evaluation of the Contribution of Bowlers in Cricket Using a Novel Statistic of 'Extra Runs Saved Per Match' (ERS/M). 3-9 - Nory B. Jones, Richard H. Borgman:

An Exploratory Study on Knowledge Sharing, Information Technologies and Firm Performance. 10-21 - Clara V. Marin, Colin G. Drury, Rajan Batta, Li Lin:

Server Adaptation in an Airport Security System Queue. 22-31 - Mark Moonen, Dirk Cattrysse, Dirk Van Oudheusden:

Ram Raids and Hold-ups. 32-40

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