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Journal of Service Science Research, Volume 10

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Volume 10, Number 1, June 2018

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  - journals/jossr/BhattacharyyaB18
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Kuntal Bhattacharyya, Ashley Borhart:
National Cultural Values on Service Quality: A Typology for Global Dining Experience in the 21^st Century. 1-24
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  - journals/jossr/Simpao18
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Kristine Joy S. Simpao:
Labour Productivity Measurement and Control Standards for Hotel. 25-76
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Tero Huhtala:
Using Personal Data to Advance Preventive Healthcare Services. 77-115
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Chukwunonso Oraedu, Ernest Emeka Izogo, Johnson Ubaka Ozo, Ama Aka Udu, Aja Ebeke Egele:
Empirical Study of Relationship Quality in a Service Setting of an Emerging Economy: The Nigerian Experience. 117-143

Volume 10, Number 2, December 2018

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Chun-Min Yu, Tsang-Chuan Chang, I-Hsiang Hu:
Developing a Discriminant Index to Determine Critical Service Attributes of Continuous Performance Improvement. 145-165
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Mohd Afaq Khan, Sablu Khan:
Service Convenience and Post-Purchase Behaviour of Online Buyers: An Empirical Study. 167-188
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  - journals/jossr/MitraB18
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Amitava Mitra, Cigdem Basfirinci:
Competitive Assessment of Quality Attributes of a Service Provider. 189-232
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Yin-Ju Shih, Kuan-Kai Huang, Hsin-Hung Wu:
Critical Factors Affecting Medical Treatment Loyalty Based on Taiwan's Framework of Age-Friendly Hospitals: A Regional Hospital Case Study of Taiwan. 233-247
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Huma Ghorsi, Arooj Siddiqui, Taimoor Basharat, Saroop Anwer, Hammad Ahmad:
Service System of Easypaisa and MobiCash: Funds Transfer System via Telecommunication Companies in Context of Service Dominant Logic. 249-273

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