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Information Systems Management, Volume 20
Volume 20, Number 1, 2003
- Dawna Travis Dewire: 
 From the Editor. 5-7
- Eric C. Turner, Subhasish Dasgupta  : :
 Privacy on the Web: an Examination of User Concerns, Technology, and Implications for Business Organizations and Individuals. 8-18
- William L. Kuechler Jr., Fritz H. Grupe: 
 Digital Signatures: A Business View. 19-28
- Mark N. Frolick: 
 A New Webmaster's Guide to Firewalls and Security. 29-34
- Khalid S. Soliman: 
 Internet-Based Business-To-Business Electronic Commerce: A Cio's Perspective. 35-41
- Nijaz Bajgoric: 
 Server Operating Systems for E-Business: Features and Functions. 42-49
- Adam S. Huarng: 
 Web-Based Information Systems Requirement Analysis. 50-58
- Clinton O. Longenecker, Joseph A. Scazzero: 
 The Turnover and Retention of it Managers in Rapidly Changing Organizations. 59-65
- Juan Solano, María A. Pérez, Teresita Rojas, Anna Grimán, Luis E. Mendoza Morales: 
 Integration of Systemic Quality and the Balanced Scorecard. 66-81
- Joe Schofield: 
 Observations from the Ant Hill: What Ants and Software Engineers Have in Common. 82-85
- Charles E. Downing, Joy M. Field, Larry P. Ritzman: 
 The Value of Outsourcing: A Field Study. 86-91
- John van den Hoven: 
 Data Architecture: Blueprints for Data. 90-92
Volume 20, Number 2, 2003
- Dawna Travis Dewire: 
 From the Editor. 5-7
- Stewart L. Stokes: 
 Managing the Toughest Transition: Part One. 8-13
- Carol A. Hacker: 
 Turnover: A Silent Profit Killer. 14-18
- Fritz H. Grupe, Simon Jooste, Nilesh Patel: 
 Passing the Baton: Helping Your Successor to Succeed. 19-25
- Kent A. Walstrom, Timothy J. Duffy: 
 Implications Regarding Computer Technology Attitudes of New Employees. 26-31
- Duane Sharp: 
 Knowledge Management Today: Challenges and Opportunities. 32-37
- D. C. Misra, Rama Hariharan, Manie Khaneja: 
 E-Knowledge Management Framework for Government Organizations. 38-48
- Billy B. L. Lim, H. Joseph Wen: 
 Web Services: An Analysis of the Technology, its Benefits, and Implementation Difficulties. 49-57
- Steve Rabin: 
 The Real-Time Enterprise, the Real-Time Supply Chain. 58-62
- Manuel Mogollon, Mahesh S. Raisinghani: 
 Measuring Roi in E-Business: A Practical Approach. 63-81
- Debasish Mukherjee, Derrick D'Souza: 
 Think Phased Implementation for Successful Data Warehousing. 82-90
Volume 20, Number 3, 2003
- Dawna Travis Dewire: 
 From the Editor. 5-7
- Michael L. Gibson, Zhangxi Lin, James R. Burns: 
 E-Business Experiences of Practitioners and Consultants. 8-21
- C. Ranganathan: 
 Evaluating the Options for Business-To-Business E-Exchanges. 22-28
- Andrew J. Czuchry, Mahmoud M. Yasin: 
 Improving E-Business with A Baldrige-Based Methodology. 29-38
- Pauline Ratnasingam, Dien D. Phan: 
 Trading Partner Trust in B2B E-Commerce: A Case Study. 39-50
- Paramjit S. Kahai, Houston H. Carr, Charles A. Snyder: 
 Technology and the Decentralization of Information Systems. 51-60
- Cindy P. Stevens: 
 Enterprise Resource Planning: A Trio of Resources. 61-67
- Edward A. Duplaga, Marzie Astani: 
 Implementing ERP in Manufacturing. 68-75
- Stewart L. Stokes: 
 Managing the Toughest Transition: Part 2. 76-81
- Jinbae Kim, Songchun Moon: 
 Selective Versioning for Transaction Management in Data Warehousing. 82-92
- John van den Hoven: 
 Data Architecture: Principles for Data. 93-96
Volume 20, Number 4, 2003
- Dawna Travis Dewire: 
 From the Editor. 5-8
- Jerry N. Luftman: 
 Assessing It/Business Alignment. 9-15
- Robert Heckman: 
 Strategic Information Technology Planning and the Line Manager's Role. 16-21
- Dan Peak, Carl Stephen Guynes: 
 Improving Information Quality Through it Alignment Planning: A Case Study. 22-29
- Kavin W. Moody: 
 New Meaning to it Alignment. 30-35
- Carol V. Brown: 
 Performance Metrics for it Human Resource Alignment. 36-42
- Traci Barker, Mark N. Frolick: 
 Erp Implementation Failure: A Case Study. 43-49
- Khalid S. Soliman, Lei-da Chen, Mark N. Frolick: 
 Asps: Do They Work? 50-57
- Carl L. Witte, Marko Grünhagen, Richard L. Clarke: 
 The Integration of EDI and the Internet. 58-65
- Luke Hohmann: 
 Usability: Happier Users Mean Greater Profits. 66-76
- Carol A. Hacker: 
 Maintaining Positive Relationships when Giving and Receiving Critical Feedback. 77-79
- Paul Gray: 
 Four that Belong on Your Bookshelf. 80-84

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