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ORCIDInternational Journal of Services Technology and Management, Volume 30
Volume 30, Number 1, 2025
- Manojkumar V. Dalvi, Vishal Ashok Bhosale
, Anjali S. More:
Supplier development benefits: a need of effective and efficient supply chain. 1-27 - Anthony Kong, Ming Wai Kwan, Carrie Li:
How does IT enhance hotel operations and management during COVID-19 based on the DeLone and McLean IS success model? 28-45 - Vu Huyen Phuong, Nguyen Thi Khanh Chi:
The impact of environmental friendliness of drone in delivery services on customer intention to use. 46-57 - Chandan Kumar:
Complexity of US-China trade war: associated threats and realities. 58-89
Volume 30, Numbers 2/3, 2025
- Katarína Gubíniová, Philipp Seuser, Malgorzata A. Jarossová, Silvia Trelová:
Consumer protection versus ecological sustainability - theoretical and practical aspects in the tyre recycling industry. 91-103 - Sharon Treesa Abraham, V. T. Bindu:
Festival chatbot for tourism engagement and disaster management communication. 104-119 - Mauro Vivaldini, Letícia Ribeiro Vivaldini:
Faster and faster deliveries: impacts of immediacy in logistics. 120-142 - Meng Fan, Chokeanand Bussracumpakorn:
The impact of functional and structural innovation designs on consumer usage intention: a study on eco-friendly sugarcane bagasse food containers. 143-165 - Lívia Kelebercová, Michal Munk, Anna Pilková, Karol Bliznák:
Sentiment shifts: sentiment analysis of annual reports during key economic and political periods. 166-181 - Anna Pilková, Slavka Elley, Michal Munk, Lívia Kelebercová, Petra Blazeková:
Unlocking financial insights: decoding sentiment in annual reports to transform bank risk and performance metrics. 182-197 - Jens Eilers, Rozalia Sulikova:
Effects of digital transformation on employees and managers - protection against work intensification, case - hospitals. 198-216 - Neeraj Chopra, Rajiv Sindwani, Manisha Goel:
MOOC service quality: theoretical and empirical analysis. 217-236
Volume 30, Number 5, 2025
- Thuy Nguyen Thi Le, Thi Hong Viet Bui, Viet Hoang Dinh, Nguyet Minh Nguyen, Nhu Dung Co:
Evaluating public administrative services in Vietnam: a dual model comparison of SERVQUAL and SERVPERF. 1-19
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