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34th SIGUCCS 2006: Edmonton, Alberta, Canada
- Alex Nagorski, Gordana Brouilette, Carol Rhodes:
Proceedings of the 34th Annual ACM SIGUCCS Conference on User Services 2006, Edmonton, Alberta, Canada, November 5-8, 2006. ACM 2006, ISBN 1-59593-438-3 - David Aldrich, Bradley Bell, Tim Batzel:
Automated podcasting solution expands the boundaries of the classroom. 1-4 - Gerald Bailey, Jamie Piperberg, Bud Hiller:
Bridging the student support gap. 5-11 - Kevin J. Bailey:
Just fix it: IT support for students. 12-15 - Michelle Bautista, Bryan Lee:
A recharge model for end user computing support: yes! people pay us to fix their computers. 16-21 - Alan Bilansky:
What trainers can learn from consulting. 22-23 - Betsy Black, E. Axel Larsson:
Beyond simple e-mail: upgrading an entire campus to enterprise e-mail and calendaring with groupwise. 24-27 - Michael Blanco, Kay White:
Reactive to proactive support: a corn dance. 28-31 - George Bradford, Horace Brown:
How'd they do that: modified instructional system. 32-36 - Paul Brown, Kenneth Janz:
Facilitating innovative faculty projects: an information technology perspective. 37-42 - Tammy Browning, Kristina A. Cunningham:
Expanding technology access. 43-45 - Janiele Buckner, Nathan Carpenter, Kate Ower:
Duck, duck, goose -- no need to run from quality control. 46-49 - Michael Curtin, Nathan Carpenter, Chris Ritzo:
Adding fun and games to training programs. 50-54 - Allan Chen:
Network based storage: getting students to actually use it. 55-59 - Michael D. Ciocco, Neil Toporski, Kenur Talsania:
Retake control of your classroom technology. 60-64 - Keelan Cleary, Melissa E. Rycroft:
Putting out the fire before it starts: proactive technology support. 65-69 - Alison Cruess:
Architecting change from the inside out. 70-73 - Kristina A. Cunningham, Tammy Browning:
Outside the boundaries of printing: not just your 8.5 x 11 standard sheet anymore. 74-76 - Greg Deitz:
Centralized content in a decentralized IT environment: plone and content management at Texas A&M University. 77-80 - Scott Delaney, Stacey Morales:
Leveraging our campus IT in the wake of the storm. 81-85 - Greg Deveau:
Training the campus: a look at Acadia University computer support training. 86-88 - Cindy Dooling, Jeff White, Cathy Lee:
Software management. 89-93 - Theresa Duhart, Heidi C. Wasem:
Against all odds: a successful exchange migration. 94-101 - Michelle Eccles:
Moving beyond the boundaries: student, staff and faculty technology education. 102-104 - Keith B. Erekson, Stephen G. Lewis:
Because we have better things to do: automating common support tasks. 105-110 - Todd Fogle, Keelan Cleary:
The easy way to move windows profiles and data. 111-113 - Laurie Fox, Shawn M. Plummer:
Opening the lines of communications with open source software. 114-117 - Naomi Fujimura, Zen-ichi Hirayama, Tatsuya Oka, Masato Komori:
Implementation and experience with the terminal registration system with web interface. 118-122 - Naomi Fujimura, Masahiro Doi:
Collecting students' degree of comprehension with mobile phones. 123-127 - Raymond Gable:
VOIP in a university call center. 128-130 - Hossein Hakimzadeh, Lynn Williams:
IU-EVAL: an electronic course evaluation system. 131-134 - Greg Hanek, Anita Schwartz, Kathy Fletcher:
IT in the ETD puzzle: making the pieces fit. 135-140 - Joshua Hartranft, Veronica Longenecker:
SafetyNET -- designing and implementing a technology support program for students. 141-142 - Leslie Hitch, Beth-Anne Sullivan:
Higher ed 101 - teaching techies higher ed culture. 143-148 - Christopher E. Howe:
Rollins college laptop repair services. 149-152 - Joseph Hughes:
Compared to operation overlord, deploying and supporting laptops should be easy. 153-156 - Paul Hyde, Suzanne Nanis:
Applying constructivist principles to reinvigorate faculty training. 157-160 - Kenneth Janz, Emily Gruenert:
Creating a positive first impression of information technology support at the start of school. 161-166 - Louis Kelly, Sandra Johnson:
Providing support to the expanding university. 167-172 - Hidekatsu Koike, Kiyoshi Akama, Hiko Morita, Katsunori Miura:
Using an automatic marking system for programming courses. 173-178 - Sheree Kornkven, Jared Hall:
Enhancing campus IT services and student employee development through student technology services. 179-184 - Adam Krob:
Finding a balance: centralized IT support for decentralized units and the liaison program at Tulane University. 185-187 - Lynnell Lacy, Laurie A. Sutch:
Working collaboratively in the big ten and beyond. 188-190 - Tim Leamy, Rob Smith, Allan Chen:
BITS based imaging process. 191-195 - Steven M. Lichti:
Purdue's system-wide deployment of a classroom response system. 196-200 - Serge Linckels, Carole Dording, Christoph Meinel:
Better results in mathematics lessons with a virtual personal teacher. 201-209 - Teresa W. Lockard, Jennifer S. Whiting:
Dressing up, dressing down: where is your career headed? 210 - Kathy Lyons, Martin Wolske:
Me and my shadow. 211-213 - Helen Malin:
Evaluating student employee performance. 214-218 - Sarah S. Mansell:
Digi get it: student technology training. 219-220 - Hideo Masuda, Michio Nakanishi, Akinori Saitoh, Seigo Yasutome:
Using coLinux to provide a linux environment on windows PC in public computer labs. 221-224 - Masato Masuya, Takashi Yamanoue, Shinichiro Kubota:
An experience of monitoring university network security using a commercial service and DIY monitoring. 225-230 - D. Scott McCaulay, Matthew R. Link:
Research data storage available to researchers throughout the U.S. via the TeraGrid. 231-234 - Karen McDowell:
Now that we are all so well-educated about spyware, can we put the bad guys out of business? 235-239 - Owen G. McGrath:
Balancing act: community and local requirements in an open source development process. 240-244 - Jeni McIntosh-Elkins, Karen McRitchie:
Exploring the training wilderness. 245-250 - Karen McRitchie:
Student leadership teams: does the benefit outweigh their egos? 251-256 - Johnathon A. Mohr:
The [216: 1 Ratio]: bridging the growing support gap through proactive deployment of emerging technologies. 257-262 - Stacey Morales, Toni Sparks:
Creating synergy to make I.T. happen. 263-266 - Cynthia A. Murnan:
Expanding communication mechanisms: they're not just e-mailing anymore. 267-272 - Trevor M. Murphy, Sharron Macklin:
Specialized computer labs: care and feeding. 273-280 - William P. Murphy III:
EMS: a homegrown identity management system. 281-286 - Ron Nichols, Larry Larraga:
Using video podcasts to enhance consulting. 287-290 - Mo Nishiyama, Leslie J. McNeil, Holly E. Wyatt:
The matrix and beyond: expanding proactive resources for customers. 291-294 - Lorna Olsen:
Being there: a "teach them to fish..." approach to training and support using WebExTM, videoconferencing, and the telephone. 295-300 - Cherry Keahey Owen, Dustin Piper:
Using remote installation services for windows to streamline installations in the UTPB computer science research lab. 301-308 - Cherry Keahey Owen, Doug Hale, Ilhyun Lee, Haesun K. Lee:
The UTPB computer science research lab: running on student power. 309-316 - Rita Pavolka:
Enhancing training & documentation by eliminating artificial boundaries. 317-320 - Elizabeth Rugg, Wendy Pearle:
ePortfolio: expanding the educational vision (our educational saga). 321-326 - Teresa K. Pearson:
Tapping an unlimited resource: the young, talented and creative minds of student workers. 327-330 - Sean P. Phalen:
Residential installations for network access on Rollins College campus. 331-332 - Jon Rickman, Merlin Miller, Tabatha Verbick, Kim Todd:
Notebook universities do not have to be expensive. 333-338 - Mark R. Ritschard:
Cultivating an awesome IT staff. 339-342 - Mark R. Ritschard:
Thin clients: the key to our success. 343-346 - Melissa E. Rycroft:
No one needs it, (until they need it) implementing a new desktop backup solution. 347-352 - John V. Samuel, Kevin J. Wilhite:
Increasing resources in times of budgetary constraints. 353-355 - Nicole M. Sattler:
Computer lab reservations: improving how to manage multiple reservation life cycles. 356-360 - Carrie Schulz:
Bringing down the boundaries: creating an environment that brings out the much needed internal motivation of support personnel. 361-364 - Carol Jarom, Anita Schwartz:
"WinSun": deploying the Windows desktop on a Sun Ray. 365-367 - Sian Shumway, Jon A. Crumpler, Christopher A. Washington, Vivian Chang:
Hiring, training and tetaining: managing student employee turnover. 368-373 - Jerry K. Smith, Almond D. Dillard:
Assessing and conquering burnout. 374-377 - Jason Snyder, Meredith Field:
We got the message: creating an instant messenger service point. 378-380 - Geoffrey Sperl
:
Taming the help desk. 381-386 - Ari R. TenCate:
Expanding the boundaries through the use of technology in informal learning spaces. 387-392 - Patrick Hang Hui Then:
Online student enrollment system. 393-396 - Steven J. Timmins:
Student computing purchase programs. 397-402 - Steven J. Timmins:
Communicating using the desktop background. 403-404 - Pat Washburn:
Extreme makeover: lab edition. 405-408 - Jennifer S. Whiting:
Moving IT beyond IT. 409-412 - Terris B. Wolff:
Podcasting made simple. 413-418 - Martin Wolske, Beth Larkee, Kathy Lyons, Kelly Bridgewater:
Lessons learned from the library: building partnerships between campus and departmental IT support. 419-423 - Gary K. W. Wong
, Leslie D. Fife:
Needs assessment for campus-wide network services at Brigham Young University Hawaii using IEEE 802.16 wireless network infrastructure. 424-430 - Patricia Wyatt, Kim Todd, Tabatha Verbick:
Oh, my aching laptop: expanding the boundaries of campus computing ergonomics. 431-439
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