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ORCID23rd SIGUCCS 1995: St. Louis, Missouri, USA
- John E. Bucher:
Proceedings of the 23rd Annual ACM SIGUCCS Conference on User Services: Winning the Networking Game, October 15-18, 1995, St. Louis, Missouri, USA. ACM 1995, ISBN 0-89791-704-9 - Michael D. Bowman, Robert M. Bender, Glenda E. Moum:
Partnerships in instructional technology: writing classrooms at Iowa State University and the University of Missouri-Columbia (Panel). 11-13 - Johanna Turner Colgrove, John McAnally, Bruce Arnold:
Doing more with less (panel session): building a virtual helpsystem with a virtual team (with virtually no time). 15-17 - Lida L. Larsen, MaryJac M. Reed, Ken Han:
Managing information on-line: there are so many players you can't find the game boards or models for campus-wide information systems. 19-24 - John H. Major, Judy H. Martin, Robert Minato, Andrea L. Mox, Marlene R. Pratto, Martie Skinner
:
Keeping it going: a progress report on the 2nd year of coast-to-coast consulting. 25-28 - Jayne Ashworth, Janet Sakell:
Postmaster@virginia.edu: when user support is postmaster. 31-33 - Sunny Au:
Hello, world! a guide for transmitting multilingual electronic mail. 35-39 - Lisa C. Barnett:
Niche by niche: launching a second-generation Internet account. 41-46 - Nita B. Bellare:
They work hard for the money: the joy of student management. 47-50 - Jerry Berkman:
A user-friendly menu interface for UNIX. 51-54 - Nancy Bixler:
Knowing where "here" is: a study of current student computing resources at the University of Washington. 55-58 - John B. Brandes, Jean F. Coppola:
Meeting users' needs: closing the gap between support and development. 59-61 - D. Scott Brandt:
Using models to "teach the Internet" or why should we want to teach users about client/server architecture? 63-65 - Darrah Chavey:
A multi-purpose computer lab for a small college. 67-72 - John R. Cordani, Kirk P. Nagel:
Redefining user support: shifting paradigms instead of blame. 73-76 - Chris Corman, Michael Lach:
A new approach to academic computing support at the University of Kentucky. 77-80 - Libbie Counselman:
Gopher Baroque: using Gopher to train student staffers all over campus. 81-83 - Jacquelin Craig:
Enforcement strategies: for computer use violations at a public university. 85-87 - Linda Adams DeBula:
On-line services replacing central location services. 89-91 - David E. Dodds, Louie Athanasiadis:
Configuring student computer laboratories for effective utilization through network management. 93-98 - Joseph A. Duerstock:
The changing face of computing or changing the face of computing. 99-102 - Aaron B. Ezekiel:
Leveraging campus network capabilities at the desktop: helping users get real work done or how windows sockets & MACTCP changed my life. 103-107 - Jay Field:
Providing Internet applications in a community college computer lab. 109-113 - Karen Susan Ford:
Converting from paper to HTML. 115-118 - Stephen N. Graham:
The growth of departmental computing: history, problems and prospects. 119-122 - Trudi Bellardo Hahn, Lida L. Larsen, Barbara Rush:
The sailor master trainer training program. 123-125 - Lloyd Hasche, Peter Kiewit:
Using continuing education programs to transfer campus Internet experience to the community. 127-130 - Joy Hathaway:
Service level agreements: keeping a rein on expectations. 131-133 - Wayne J. Hauber:
Microcomputer network services come of age. 135-138 - Julia Holden, Marisa Johnson, Susan Mistretta:
Transitioning from central to logical support. 139-142 - Andrew L. Hollander:
Departmentally administered, shared network services: a model of cooperation. 143-145 - David L. R. Houston:
Peoplenet: building the better network. 147-150 - Dean Hutchison:
Improving customer support services: a total quality management approach. 151-155 - Dee Irwin, Melanie A. Swain:
Managing on-line help in a networked multi-platform environment. 157-160 - Lynne Jeffers:
Trying to stay ahead of the pack: developing and supporting a WWW-based campus-wide information system on a networked campus. 161-164 - Allan R. Jones:
Networking the networks. 165-167 - Diane Jung-Gribble:
EdCert: education certification for computing support professionals. 169-173 - Mona M. Kaddah, Maha Elkoshairy:
Round the clock user services: new concepts and experiences. 175-177 - Dennis L. Kramer, Leah Boyle, Casey Tucker:
Build it and they will come: adaptive technology. 179-183 - Robin Lindley:
Department outreach: forging new links of communication and support. 185-188 - Andrea Martin, Beth Shapiro, Vicky Dean:
Back to the future: implementing a distributed support environment. 189-192 - Andrea Martin, Diane Butler:
Taking the show on the road: training in a distributed support environment. 193-195 - Jerry Martin:
Seamless integration of client server applications. 197-200 - Deborah Mateik:
The summer institute for instructional technology: goodbye chalk and slate; hello mouse and web. 201-205 - Dan Mather:
Automated installation and updating of Windows-based Internet applications at James Madison University. 207-209 - Theodore Mazza:
Training for CWIS publishing: adaptation and adjustment. 211-213 - Bud McMullen:
Providing networking support when everybody wants it. 215-217 - Tom Murray, Liz Brigman:
How to survive when demand exceeds supply: implementing a problem tracking system. 219-223 - Cathy Nicastri, Louie Athanasiadis:
A networked enrollment system. 225-228 - Jeanne Marie Olexy:
How many pieces of paper can we eliminate in running a computer lab? 229-231 - Shelley Owen:
Workgroup connectivity and the student consultant: mentoring collaboration. 233-235 - Rita Pavolka:
Creating a winning student computing partners network. 237-240 - Frank Poduska:
Networking with workgroup administrators. 241-244 - James E. Reaney:
Distributed support issues in an academic computing environment. 245-248 - Lori Ricigliano, Shelley Owen:
Engaging faculty in technology for teaching and research. 249-251 - Roger A. Safian:
Secure your network in ten easy steps. 253-255 - Ken Scully:
Making large amounts of data available to users in a distributed computing environment. 257-261 - Karen Shackleford:
Perception is in the eye of the beholder. 263-265 - Michael Sherer:
The search for the holy Grail: user-installable network connections. 267-269 - John Joseph Small:
Issues in faculty training. 271-273 - Fran Versace:
Welcome to the orient express: making good connections from "hire to there" (the journey of a new recruit). 275-277 - Keith Vessell:
Integrating adaptive technology into general lab sites. 279-281 - Carol L. Warrington:
Conversion to self-support status: responding to the challenges of making ends meet. 283-285 - J. Michael Yohe:
Town, gown and the web. 287-291
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