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ORCID19th SIGUCCS 1991: Seattle, Washington, USA
- Russell S. Vaught:
Proceedings of the 19th Annual ACM SIGUCCS Conference on User Services, November 3-6, 1991, Seattle, Washington, USA. ACM 1991, ISBN 0-89791-454-6 - Bob Fisk:
Using Excel for scientific calculations. 3-13 - Jeb Lawson:
Retreats. 15 - Frank W. Connolly, Patricia McGregor, Virginia E. Rezmierski:
Ethics and values issues, information technology and university responses to the mix. 21-23 - James A. Haskett, John W. Smith, George Town, Susan F. Stager:
Practical management of computer ethics: computer center and computer science department approaches. 25-31 - Ronald D. Bleed:
User services that leveraged strategic direction. 35-37 - Alice L. Conniff, Thomas A. Gerace:
A "full-service" approach to computing support. 39-42 - William P. Conniff:
Mapping user needs to information resources. 43-48 - Joanne Costello:
Security on computer networks. 49-52 - Joanne Costello:
Issues of censorship vs privacy on computer networks. 53-56 - Linda Adams DeBula:
Networking and telecommunication strategies - on-line services for the campus. 57-60 - Victoria Eisele, Laura Teich:
When you can't chain'em to the desk: secrets for getting and keeping labbies. 61-68 - Jan Eveleth:
Internet library catalogs: the MPG as emulation negotiator. 69-71 - Carla J. Fermann:
On-line consulting for the on-line consultant. 73-75 - Stephen Foster, Daniel Ferrer:
Electronic mail: expanding library services beyond traditional boundaries. 77-80 - Robert J. Fyfe:
The Chapman Residence Hall project: a microcomputer rental pilot project. 81-88 - Susan H. Gammill:
Strategies for small schools "reaching out to the community". 89-92 - A. Webster Grant:
"Connecting" distributed support: the UW-Madison Tech Partners Program. 93-98 - Susan R. Harris, Susan Topol:
Downsizing newsletters at the University of Michigan. 99-103 - John Hawkins:
The evolving support toolbox or redistributed support. 105-112 - Susan E. Hay:
Supporting the supporters. 113-116 - Bonnie R. Hites:
Distributed support assistants as partners. 117-122 - Marsha M. Huber:
The use of video capture boards in academia, specifically in desktop presentation and desktop publication. 123-128 - Thomas J. Hughes:
Raising eyebrows and salaries: an incentive program for student workers. 129-132 - Linda Hutchinson:
Consulting: new approaches. 133-140 - Steven K. Huth:
Providing computing services outside of the computing labs. 141-145 - Sandra E. Jacques:
Moving mountains: transitioning from a paper to a computer based administrative system. 147-153 - Marsha Jovanovic:
Producing a technical newsletter in a supercomputing environment - information source mixing and the production of documents and newsletter articles. 155-157 - Diane Louise Jung:
Distributed support for LAN administration. 159-164 - Lorna Richey Kearns:
Distributed computing support: buying and selling it wholesale. 165-169 - Sheila Kieran-Greenbush:
Respecting diversity: designing from a feminine perspective. 171-175 - Sheila Kieran-Greenbush:
Reaching the adult learner: adult learning and computer training. 177-182 - Laura Kim, Jeffrey McCullough:
Novell cuisine. 183-184 - Adelaide I. Lane:
A paradigm for user services support of distributed computing. 185-189 - Sandra J. Li:
Training students on customer service excellence. 191-193 - Katie M. Livingston:
Student employees: threat or menace? 195-198 - Les Lloyd:
Student employees in academic computing: more than just baby-sitters for equipment. 199-201 - Landy Manderson:
A cornucopia of connections: getting from here to there, for little or no money down. 203-210 - Cecilia G. Manrique:
Bringing the world into the classroom via electronic mail. 211-218 - Jerry Martin:
There's gold in them thar networks! or searching for treasure in all wrong places. 219-227 - Patrick V. McGregor:
On the hot seat: preventing staff burnout by rotating consulting responsibilities. 229-234 - Cindy Meneghin:
Pick a medium, but not just any medium. 235-238 - Vince Merkel, Deanne Loftus:
The death of personal computing at the University of Scranton. 239-242 - Glenda E. Moum:
Accommodating the computing access needs of persons with disabilities. 243-246 - James A. Muir:
It's out there, somewhere..., but what's available, and how can I access it? 247-253 - Patricia Nun:
TIPS - today's information processing skills. 255-261 - Jeanne Marie Olexy:
Documentation in academic computing management. 263-269 - Theresa A. Pardo, Jami L. Bult:
Reorganization for the 90's. 271-274 - Rita Pavolka, Susan F. Stager:
Administrative workstation project: computer training for the vice president's office. 275-281 - Leila Shahbender Pike:
"Help, come and fix it for me!". 283-286 - Elizabeth R. Pohlhaus:
How much does it cost to run a users area? 287-293 - Lawrence A. Pounds:
Microcomputer software distribution: valuable or valueless exercise in resource management? 295-300 - Mark Powers:
The Miami University Cultural Diversity Awareness project. 301-302 - Donna Raleigh:
Writing collaborative documentation over the network or it sure beats trudging to another working session in a snowstorm! 303-311 - Donna Raleigh:
Working together: improving communications between help desk personnel and faculty. 313-316 - Virginia E. Rezmierski:
Creation and implementation of policy for information technology use: abounding ethics and values issues. 317-324 - Janis Rogainis:
Finding harmony in systems development and user services. 325-331 - Sharon Roy:
Designing a campus-wide workstation environment for science and engineering instruction. 333-339 - Beth D. Ruffo:
FACES: a faculty support program at Syracuse University. How do we assist faculty in bringing the computer into the classroom? 341-344 - Christine Dobson Rumble:
The "human element" approach to decision making... lets try reorganization. 345-350 - Surinder Saini, Lucianne Lavvie:
Providing user support: a response to economic restraint. 351-356 - David Schatz:
Handicapped computing. 357-362 - Paul J. Sitze, Yin Kean:
Centrally supporting remote printing. 363-365 - Mark Sheddon, Wayne Schroeder:
Electronic consulting: software tools to enhance consulting at the San Diego Supercomputer Center. 367-372 - Barbara J. Sowden:
Training and development: computing site operators at Arizona State University. 373-376 - Karen Stallworth:
Distributed LAN administration. 377-378 - Howard Joy Strauss:
Scantastic voyage. 379-393 - Irwin Tillman:
Working miracles: providing Mac & PC data recovery services. 395-404 - Christopher J. VanHaren:
DASH: a resource browser and help system. 405-406 - Fran Versace, Christina M. Frederick:
Three steps for effective student consulting education, motivation, and promotion. 407-410 - Matthew Wall:
Discipline-oriented vertical organization in academic computing. 411-416 - Jenny E. Walter:
Providing distributed services in a small college setting or surviving as a user services generalist. 417-424 - Derek J. Wilson, Kata McCarville:
Tearing down the walls: supporting an emerging interdependent computing environment. 425-429 - Jane Wolff, Aron Roberts:
The Sears, Roebuck of software distribution. 431-433
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