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14th ICEGOV 2021: Athens, Greece
- Euripides N. Loukis, Marie Anne Macadar, Morten Meyerhoff Nielsen, Mário Peixoto:

ICEGOV 2021: 14th International Conference on Theory and Practice of Electronic Governance, Athens, Greece, October 6 - 8, 2021. ACM 2021, ISBN 978-1-4503-9011-8
Track 1 - Artificial Intelligence and Internet of Things in Governance
- Giulia Maragno, Luca Tangi, Luca Gastaldi, Michele Benedetti:

The spread of Artificial Intelligence in the public sector: a worldwide overview. 1-9 - Lilian Mitrou, Marijn Janssen, Euripidis N. Loukis:

Human Control and Discretion in AI-driven Decision-making in Government. 10-16 - Theodoros Papadopoulos, Yannis Charalabidis:

Developing a National Strategy for Artificial Intelligence: The case of Greece: This document presents and discusses the development and the contents of the Greek national AI strategy. 17-24 - Raul Zambrano

, Jenny Marcela Sánchez-Torres:
AI Public Policies in Latin America: Disruption or more of the same? 25-33
Track 2 - Distributed Ledgers and Blockchain Technologies in Governance
- Alia Al Sadawi, Malick M. Ndiaye:

Blockchain-based carbon trading mechanism to elevate governance and smartness. 34-43 - Sarala Murugesan

, Muralidhara Benakanahally Lakshminarasaiah:
A survey on blockchain-based student certificate management system. 44-50 - Ajay More, Abhishek Sah, Shilpa Singh:

Ushering a Trust-based Benefit Delivery Ecosystem in Rural India Powered by Blockchain. 51-56
Track 3 - Privacy, Security, Legal Informatics, and Ethics in Digital Governance
- Luis Terán

, Jhonny Pincay
, Ivo Wallimann-Helmer
, Edy Portmann:
A Literature Review on Digital Ethics from a Humanistic and Sustainable Perspective. 57-64 - Zoi Lachana, Michalis Avgerinos Loutsaris, Charalampos Alexopoulos

, Yannis Charalabidis:
Clustering legal artifacts using text mining. 65-70 - Mortaza S. Bargh, Ronald Meijer, Susan W. van den Braak, Alexander Latenko, Marco Vink, Sunil Choenni:

Embedding Personal Data Minimization Technologies in Organizations: Needs, Vision and Artifacts. 71-79 - Shefali Virkar

, Euripidis N. Loukis, Charalampos Alexopoulos
:
A Methodology for Evaluating Advanced Legal Data Infrastructures. 80-88
Track 4 - Bridging Research and Practice in Governance and Policy-making
- Mille Edith Nielsen, Søren Skaarup:

IT Portfolio management as a framework for managing Technical Debt: Theoretical framework applied on a case study. 89-96 - Merilin Liutkevicius, Teona Gelashvili, Ingrid Pappel

:
Bringing Innovation Towards Efficient Policy-making in ICT-enabled Service Provision for Senior Citizens. 97-103 - Athanasia Routzouni, Nikolaos Dimitrios (Nikos) Vasilakis, Spiros Kapetanakis, Stefanos Gritzalis, Athanasia Pouloudi:

Public sector innovation through design thinking: Applying a participatory policy design practice to support the formulation of a national digital transformation strategy. 104-110 - Eric Blake Jackson, Richard Dreyling

, Ingrid Pappel:
A Historical Analysis on Interoperability in Estonian Data Exchange Architecture: Perspectives from the Past and for the Future. 111-116
Track 5 - Digital Governance and Geographic Inequalities
- Izabela Kapsa

, Magdalena Musial-Karg:
The Internet Users' Opinions on Public E-Services: Empirical Analysis. 117-122 - Morten Meyerhoff Nielsen, Mercy Erhi Makpor:

Digital inclusion and gender-associated indicators: A critical review of post-2010 literature. 123-128 - Alandey Severo Leite da Silva

, Antonio Alberto Teixeira, Tatiana Carvalho Ramos Cavalcanti:
The Digital Divide and the Smart Digital Governance in Brazil: : Tensions between the skills of multiple policy areas and the needs of society. 129-135 - François van Schalkwyk, Michael Canares

:
Public procurement and social inclusion in the network society. 136-145
Track 6 - Digital Governance Assessment Methods
- Ediz Ozturk, Taskin Koçak

:
A Holistic Methodology for Digital Governance Transition and Measuring Its Effect on Enterprise Companies. 146-150 - Marina Ivette Ruiz Mondragon, Marco Antonio Beltran Navarro, Hanane Lasmi, Ileana Palaco, David Zamora:

Are we ready? Emerging-country civil servants' readiness towards a data-driven public service. 151-156 - Jessica Iara Pegorini

, Alinne Cristinne Corrêa Souza, André Roberto Ortoncelli, Rodrigo Tomaz Pagno, Newton Carlos Will:
Security and Threats in the Brazilian e-Voting System: A Documentary Case Study Based on Public Security Tests. 157-164 - Luis Felipe Miranda Ramos

, Mariana Lameiras, Delfina Soares, Luís Amaral:
Who is behind the scenes of the ICT backstage? A study of the ICT resources in local governments. 165-171 - Victoria Palacin

, Angelica Zundel, Vincenzo Aquaro, Wai-Min Kwok
:
Reframing E-participation for Sustainable Development. 172-180 - Yolanda Martínez Mancilla, Ana María González Ramos:

Transforming digital inclusion services to enhance women development in Mexico. 181-189 - Zoran Jordanoski, Morten Meyerhoff Nielsen:

Measuring the Digital Economy and Society: A Study on the Application of the Digital Economy and Society Index in the Western Balkans. 190-197 - Gianluca Carlo Misuraca, Rony Medaglia, Vincenzo Aquaro:

Re-designing the UN e-Government Survey in light of the 2030 Agenda for Sustainable Development: Towards a post-COVID digital society. 198-202 - Lukman Lamid Idowu, Isa Ali Ibrahim

, Kashifu Inuwa Abdullahi, Usman Gambo Abdullahi:
A Framework for Digital Government Transformation Performance Assessment and Toolkit for Developing Countries. 203-215
Track 7 - Digital Transformation of Public Services and Administration
- Zoi Patergiannaki

, Yannis A. Pollalis
:
eGovernment Strategies' Evaluation: A qualitative comparative analysis on eGovernment strategic objectives set over the years by the European Commission and the Greek government. 216-222 - Maria Siapera, Konstantinos Douloudis, Andriana Prentza:

A Common Data Model for Once-Only Cross-Border Data Exchanges in Europe. 223-230 - Taivo Kangilaski, Sidra Azmat Butt

, Ingrid Pappel, Erik Kangilaski:
Overcoming Challenges in the Silver Economy by Connecting Services in the Silver Hub: The tool to provide the basis for the Innovative Solutions. 231-237 - Konstantinos Douloudis, Maria Siapera, Andriana Prentza:

Improving Electronic Public Procurement Using the Once-Only Principle: Connecting the Greek Electronic Single Procurement Document System to the Once-Only Principle Project's Infrastructure, Implementing the eProcurement Pilot. 238-245 - Morten Meyerhoff Nielsen, Waleed Kamaleldin Mahmoud Ali:

Governing and Monitoring the Digital Transformation: Assessing the Qatari Experience since 2003. 246-253 - Markko Liutkevicius, Regina Erlenheim:

Validating the usage of Occupational Classification Systems in the Process of Creating a National Virtual Competency Assistant within the EU Labor Market. 254-259 - Swapnil Sharma

, Arpan Kumar Kar
, M. P. Gupta:
Unpacking Digital Accountability: Ensuring efficient and answerable e-governance service delivery. 260-269 - Konstantina Kyriakopoulou, Victoria Kalogirou, Georges Lobo, Katarina Manojlovic, Ludovic Mayot, Cesar Casiano Flores

, Joep Crompvoets
, Evrim Tan:
Interoperability skills and competencies - the drivers for digital growth in Public Administrations. 270-274 - Ahmed M. Ibrahim

:
Municipal Platforms: An investigative case study from a Norwegian municipality. 275-284 - Aaron Ceross

, Jeroen Bergmann:
A machine learning approach for medical device classification. 285-291 - Panteleimon Antoniadis, Efthimios Tambouris:

PassBot: A chatbot for providing information on Getting a Greek Passport. 292-297 - Fatemeh Ahmadi Zeleti, Grace S. Walsh

, Adegboyega Ojo, Emer Mulligan:
A Case of the Governance of Digital Technology in Tax Administration. 298-307 - More Ickson Manda:

Leadership and trust as key pillars in "smart governance" for inclusive growth in the 4th Industrial Revolution (4IR): Evidence from South Africa. 308-315 - Solange Mukamurenzi, Åke Grönlund

, Sirajul M. Islam
:
An Information Systems Artifact Approach to Evaluate e-Government Services in Rwanda. 316-323 - Helena Pires Barrenho, Jose Bileu Ventura, Andreia Dionísio

:
Reengineering of administrative urbanization and edification processes: A case study of three Portuguese municipalities. 324-330 - Daniel S. Valotto, Yohanna Juk, Beatriz B. B. Lanza, Thiago Jose Tavares Avila:

Diagnosis of Brazilian Subnational Government Service Portals. 331-337 - Nikita Nagaraj, Amit Prakash:

Digital biometric authentication and citizens' right to food: Neglect of the 'local' in India's Aadhaar-enabled Public Distribution System. 338-345
Track 8 - Open and Collaborative Governance
- Irene Anna Shaji, Gayatri Doctor

, Poornima Dore:
Data-driven decision-making in Indian Smart Cities: Promoting data culture, use cases and visualization. 346-351 - Gayatri Doctor

, Prajakta Joshi:
Empowering Cities through Open Data - Open Government Data Initiatives in India. 352-361 - Jonathan Davies, Miguel Arana-Catania

, Rob Procter
, Felix-Anselm van Lier, Yulan He
:
Evaluating the application of NLP tools in mainstream participatory budgeting processes in Scotland. 362-366 - Anastasija Nikiforova

:
Towards enrichment of the open government data: a stakeholder-centered determination of High-Value Data sets for Latvia. 367-372 - Athanasios Priftis, Jean-Philippe Trabichet:

Open Government benchmarking for the State of Geneva. 373-380 - Ayman Alarabiat

, Alaa Alzyadat, Nemer Wahbeh:
The suitability of Facebook as a digital platform for constantly perform e-Participation activities: A Critical Assessment Based on the Task Technology Fit Theory. 381-390
Track 9 - Smart Sustainable Cities, Regions, and Communities
- Gonçalo Paiva Dias

:
Adoption and use of mobile applications by local governments: the case of Portugal. 391-397 - Javiera Fernanda Medina Macaya

, Soumaya I. Ben Dhaou, Maria Alexandra Cunha:
Gendering the Smart Cities: : Addressing gender inequalities in urban spaces. 398-405 - Roman Antoschin, Maria A. Wimmer:

Smart Cities: Practitioners' Understanding and Expectations: Results from a Qualitative Study in the City of Koblenz. 406-413 - Vera Spitzer, Maria A. Wimmer:

Conception of a digital mobility platform for citizens in rural areas. 414-421 - Luiza Schuch de Azambuja

:
Drivers and Barriers for the development of Smart Sustainable Cities: : A Systematic Literature Review. 422-428 - Luiz Claudio Diogo Reis, Flávia Cristina Bernardini

, Simone Bacellar Leal Ferreira, Claudia Cappelli:
Exploring the Challenges of ICT Governance in Brazilian Smart Cities. 429-435
Track 10 - Digital Governance in Light of Social, Political, Economic, and Environmental Crises
- Noella Edelmann

, Jeremy Millard:
Telework development before, during and after COVID-19, and its relevance for organizational change in the public sector. 436-443 - Marlon Freire, Jordana Casarin

:
Investigating COVID-19 Tracing Apps as e-Government Service in European Context. 444-449 - Aiste Gerybaite:

Digital Governance: The Case of Proofs of Vaccination. 450-454 - Erwin A. Alampay:

Open Data Governance in the Time of the Pandemic. 455-462 - Jamille Carla Oliveira Araujo, Fernando Gentil de Souza, Laura Margarita Medina Celis, Eduardo Martinez Robles

:
Economic Sustainability in face of the Covid-19 crises: What do the digital governments from Brazil and Colombia reveal?: What do the digital governments from Brazil and Colombia reveal? 463-470
Track 11 - Doctoral Colloquium
- Andres Aguilera Castillo:

Digital Transformation and the Public Sector Workforce: : An exploration and research agenda. 471-475 - Vicente A. Pitogo, Francisco Magno:

Technology-mediated Citizens' Co-Production on Disaster Management: The case of highly urbanized city. 476-480 - Richard Rak:

Internet of Healthcare: Opportunities and Legal Challenges in Internet of Things-Enabled Telehealth Ecosystems. 481-484
Track 12 - Industry and Public Sector
- Fotios Fitsilis

, Victoria Kalogirou:
Interoperability Legal Patterns: a concept for Greece. 485-487 - Wagner Silva Araujo, Mario G. Cardoso, Joao Cruz:

Improving Cape Verde's Digital Governance Strategy Formulation Process. 488-490 - Monika Sowinska, Barbora Kudzmanaite, Maha Shaikh

, Vivien Devenyi, Chloe Dussutour:
Guidelines for Sustainable Open Source Communities in the Public Sector: 5 key lessons: Practical guidelines for public sector representatives on how to join or establish and maintain sustainable open source communities. 491-493 - Miguel Alvarez Rodriguez, Allegra Crahay, Debora Di Giacomo, Chloe Dussutour, Ghita Ennadif, Sara Talpo:

Public administrations' digital response to COVID-19 in the European Union: a closer look at the enabling factors. 494-496 - Anastasia Sofou, Miguel Alvarez Rodriguez:

Using Linked Open Data for automating digital public administration reporting. 497-499 - Miguel Alvarez Rodriguez, Florian Barthélemy, Alexandre Beaufays:

Analysis of the usage of the Core Public Service Vocabulary Application Profile. 500-502 - Aikaterini Tsakmakidou, Panagiotis Stamatis, Evdokia Patta-Apostolidi:

Innovative tools for the management of feral goats.: Local authority's digital governance attempts to control and reduce the number of escaped/unattended domesticated goats on the island of Rhodes Greece. 503-505 - Fatemeh Ahmadi Zeleti, Helena Campbell, Rhoda Kerins:

Data Federation Approach to Health and Wellbeing Knowledge Base - The Case of Hale&Hearty Project. 506-508 - Nitesh Bharosa

, Federica Marangio, Claudio Petti, Marijn Janssen:
Engaging citizens in digital public service innovation ecosystems - insights from the Netherlands and Italy. 509-512 - Alexandros Gerontas, Eleni Panopoulou, Georgia Zempila, Efthimios Tambouris, Anastasia Akrivousi, Konstantinos Farmakis, Stamatia Papadimopoulou, Konstantinos A. Tarabanis:

Towards Co-creating Getting a Transport Card Integrated Public Service. 513-516
Track 13 - Poster Exhibition
- Ediz Ozturk, Taskin Koçak

:
A Research for Measuring the Effects of COVID-19 on Digital Transformation within Enterprise Companies. 517-519 - Boris Nizomutdinov

, Anna Borisovna Uglova:
Application of data from social networks for value-based management of city development programs. 520-522 - João Marco C. Silva, Vitor Fonte, António Sousa:

Towards a bottom-up approach to inclusive digital identity systems. 523-525 - Burcu Demirdöven, Ecem Buse Sevinç Cubuk

, Ali Can Tonka:
Examination of "Pending Bill" Campaigns in Turkey during Covid-19: The Poverty-Assistance Vulnerability. 526-528 - Ann Jansson, Karin Skill:

Uber for Public School Buses and Limits to Sharing: Perceived possibilities and challenges to use sharing platforms in municipal service delivery. 529-531 - Boris Nizomutdinov

, Vladimir Kazak:
Development of a method for assessing the accessibility of the urban environment for low-mobility groups of the population based on Google Maps reviews. 532-534 - Karthik Shivashankar, Venkat Bakthavatchaalam

:
Smart Municipal Governance System Using Confluence of Technologies in a Developing Country Scenario. 535-537 - Cesar Casiano Flores

, Ana Paula Rodriguez Müller
, Valerie Albrecht, Joep Crompvoets
, Trui Steen
, Efthimios Tambouris:
Towards the Inclusion of Co-creation in the European Interoperability Framework. 538-540
Track 14 - Digital Governance, COVID-19 and Post-pandemic Challenges
- Sushil Prakash, Ilaventhan Gunalan:

Developing Digital Governance for Managing the Challenges of the COVID-19 Pandemic - Case Study India. 541-543 - Kawaljit Kaur, P. Vigneswara Ilavarasan:

Digital Loan Sharks in India & Regulatory Framework: An Assessment. 544-547 - Harekrishna Misra, Ankit Sontakke, Rama Krushna Das:

E-Government Service Demand Prediction and Forecasting during COVID-19 Pandemic: SARIMA Model based Exploration. 548-551 - Jose Esteban Gabarda Balaguer:

Circular Thinking, Social Innovation and Governance. 552-554 - Fernando Bichara Pinto, Marie Anne Macadar

:
Using chatbots to enlarge human capabilities - insights from a pandemic context. 555-557

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