Qihong Shao (Selection)

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4 Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis: Efficient ticket routing by resolution sequence mining. KDD 2008: 605-613

3 Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis: EasyTicket: a ticket routing recommendation engine for enterprise problem resolution. PVLDB 1(2): 1436-1439 (2008)

Selection of 2 from 6 records - Qihong Shao has 7 coauthors

4		Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis: Efficient ticket routing by resolution sequence mining. KDD 2008: 605-613
3		Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis: EasyTicket: a ticket routing recommendation engine for enterprise problem resolution. PVLDB 1(2): 1436-1439 (2008)