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- CSB - MetaPress - Google - Bing - Yahoo
Ask others: ACM DL/Guide - - CSB - MetaPress - Google - Bing - Yahoo
| 1 |       | Vincenzo Ambriola, Silvia Bertagnini, Letizia Pratesi: Knowledge Management in Public Web Call Centres. KMGov 2003: 192-202 |
Selection of 1 from 1 records - Letizia Pratesi has 2 coauthors
Copyright © 2010-01-04 by Michael Ley (ley@uni-trier.de)