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Thomas W. Jones (Selection)

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7Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XMLRobert E. Miller, Bill C. Hardgrave, Thomas W. Jones: SERVQUAL dimensionality: an investigation of presentation order effect. IJSS 7(1): 1-17 (2011)
6Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XMLRobert E. Miller, Bill C. Hardgrave, Thomas W. Jones: Levels of analysis issues relevant in the assessment of information systems service quality. IJSS 4(1): 1-15 (2008)

Selection of 2 from 7 records - Thomas W. Jones has 12 coauthors

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