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| 2 | Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick Lallement, Zhongdong Zhang: Building Agents to Serve Customers. AI Magazine 25(3): 47-60 (2004) | |
| 1 | Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick Lallement, Zhongdong Zhang: Building Agents for the Customer Service Front. IAAI 2003: 35-42 |
Selection of 2 from 4 records - Lei Hong has 8 coauthors
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