Wyean Chan (Selection)

List of publications from the DBLP Bibliography Server - FAQ

Ask others: ACM DL/Guide -

2 Athanassios N. Avramidis, Wyean Chan, Michel Gendreau, Pierre L'Ecuyer, Ornella Pisacane: Optimizing daily agent scheduling in a multiskill call center. European Journal of Operational Research 200(3): 822-832 (2010)

1 Eric Buist, Wyean Chan, Pierre L'Ecuyer: Speeding up call center simulation and optimization by Markov chain uniformization. Winter Simulation Conference 2008: 1652-1660

Selection of 2 from 2 records - Wyean Chan has 5 coauthors

Last update 2012-09-10 CET by the DBLP Team —

Content released under the ODC-BY 1.0 license — See also our legal information page

2		Athanassios N. Avramidis, Wyean Chan, Michel Gendreau, Pierre L'Ecuyer, Ornella Pisacane: Optimizing daily agent scheduling in a multiskill call center. European Journal of Operational Research 200(3): 822-832 (2010)
1		Eric Buist, Wyean Chan, Pierre L'Ecuyer: Speeding up call center simulation and optimization by Markov chain uniformization. Winter Simulation Conference 2008: 1652-1660