BibTeX record series/sfsc/Bradlow10

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@incollection{DBLP:series/sfsc/Bradlow10,
  author       = {Eric T. Bradlow},
  editor       = {Jorge Casillas and
                  Francisco Jos{\'{e}} Mart{\'{\i}}nez{-}L{\'{o}}pez},
  title        = {User-Generated Content: The "Voice of the Customer" in the 21st Century},
  booktitle    = {Marketing Intelligent Systems Using Soft Computing - Managerial and
                  Research Applications},
  series       = {Studies in Fuzziness and Soft Computing},
  volume       = {258},
  pages        = {27--29},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-15606-9\_5},
  doi          = {10.1007/978-3-642-15606-9\_5},
  timestamp    = {Tue, 07 Jul 2020 08:40:49 +0200},
  biburl       = {https://dblp.org/rec/series/sfsc/Bradlow10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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