Vanessa Evers Henriette S. M. Cramer Maarten van Someren Bob J. Wielinga Interacting with Adaptive Systems. 299-325 2010 Interactive Collaborative Information Systems http://dx.doi.org/10.1007/978-3-642-11688-9_11 series/sci/2010-281 db/series/sci/sci281.html#EversCSW10