BibTeX record series/sci/Al-ShawabkehNU23

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@incollection{DBLP:series/sci/Al-ShawabkehNU23,
  author       = {Abdallah Al{-}Shawabkeh and
                  Mohammed T. Nuseir and
                  Sarah Urabi},
  editor       = {Muhammad Alshurideh and
                  Barween Hikmat Al Kurdi and
                  Ra'ed Masa'deh and
                  Haitham M. Alzoubi and
                  Said A. Salloum},
  title        = {The Impact of Social Media Usage on Companies' Customer Relationship
                  Management {(CRM)}},
  booktitle    = {The Effect of Information Technology on Business and Marketing Intelligence
                  Systems},
  series       = {Studies in Computational Intelligence},
  volume       = {1056},
  pages        = {147--172},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-12382-5\_8},
  doi          = {10.1007/978-3-031-12382-5\_8},
  timestamp    = {Tue, 28 Feb 2023 10:01:25 +0100},
  biburl       = {https://dblp.org/rec/series/sci/Al-ShawabkehNU23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}