Heppke10'

@incollection{DBLP:series/lnsn/Heppke10,
  author    = {Carina Heppke},
  title     = {Unleash the CSS-Factor - A Social Capital Approach to the
               Benefits and Challenges of Corporate Social Software},
  booktitle = {From Sociology to Computing in Social Networks},
  year      = {2010},
  pages     = {365-376},
  ee        = {http://dx.doi.org/10.1007/978-3-7091-0294-7_19},
  crossref  = {DBLP:series/lnsn/2010-1},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@book{DBLP:series/lnsn/2010-1,
  editor    = {Nasrullah Memon and
               Reda Alhajj},
  title     = {From Sociology to Computing in Social Networks - Theory,
               Foundations and Applications},
  booktitle = {From Sociology to Computing in Social Networks},
  publisher = {Springer},
  series    = {Lecture Notes in Social Networks},
  volume    = {1},
  year      = {2010},
  isbn      = {978-3-7091-0293-0},
  ee        = {http://dx.doi.org/10.1007/978-3-7091-0294-7},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}