Bernhard Kausch Nicole Schneider Sven Tackenberg Christopher M. Schlick Holger Luczak Integrative Simulation of Work Processes. 451-476 2008 Results of the IMPROVE Project http://dx.doi.org/10.1007/978-3-540-70552-9_17 series/lncs/4970 db/series/lncs/lncs4970.html#KauschSTSL08