Markus Eggersmann Bernhard Kausch Holger Luczak Wolfgang Marquardt Christopher M. Schlick Nicole Schneider Ralph Schneider Manfred Theißen Work Process Models. 126-152 2008 Results of the IMPROVE Project http://dx.doi.org/10.1007/978-3-540-70552-9_7 series/lncs/4970 db/series/lncs/lncs4970.html#EggersmannKLMSSST08