Meira Levy Nava Pliskin Gilad Ravid Knowledge Warehouse for Decision Support in Critical Business Processes: Conceptual Modeling and Requirements Elicitation. 131-148 2011 Decision Support - An Examination of the DSS Discipline http://dx.doi.org/10.1007/978-1-4419-6181-5_7 series/anis/2011-14 db/series/anis/anis14.html#LevyPR11