BibTeX record reference/wiley/SrivastavaVLHW08

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@incollection{DBLP:reference/wiley/SrivastavaVLHW08,
  author       = {Jaideep Srivastava and
                  Jamshid A. Vayghan and
                  Ee{-}Peng Lim and
                  San{-}Yih Hwang and
                  Jau{-}Hwang Wang},
  editor       = {Benjamin W. Wah},
  title        = {Analytical Customer Relationship Management},
  booktitle    = {Wiley Encyclopedia of Computer Science and Engineering},
  publisher    = {John Wiley {\&} Sons, Inc.},
  year         = {2008},
  url          = {https://doi.org/10.1002/9780470050118.ecse048},
  doi          = {10.1002/9780470050118.ECSE048},
  timestamp    = {Tue, 16 May 2017 14:02:23 +0200},
  biburl       = {https://dblp.org/rec/reference/wiley/SrivastavaVLHW08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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