BibTeX record phd/basesearch/Gaedke13

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@phdthesis{DBLP:phd/basesearch/Gaedke13,
  author       = {Yvonne Gaedke},
  title        = {Herausforderung Beschwerdemanagement 2.0: Akzeptanzanalyse eines Beschwerdeblogs
                  bei Mitarbeitern einer Hochschule (Complaint management 2.0: Acceptance
                  of university staff using a complaint blog)},
  school       = {Braunschweig University of Technology, Germany},
  year         = {2013},
  url          = {https://doi.org/10.24355/dbbs.084-201304090922-0},
  doi          = {10.24355/DBBS.084-201304090922-0},
  urn          = {urn:nbn:de:gbv:084-13053010482},
  timestamp    = {Tue, 13 Feb 2024 21:21:02 +0100},
  biburl       = {https://dblp.org/rec/phd/basesearch/Gaedke13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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