HorvitzP07'

BibTeX

@article{DBLP:journals/umuai/HorvitzP07,
  author    = {Eric Horvitz and
               Tim Paek},
  title     = {Complementary computing: policies for transferring callers
               from dialog systems to human receptionists},
  journal   = {User Model. User-Adapt. Interact.},
  volume    = {17},
  number    = {1-2},
  year      = {2007},
  pages     = {159-182},
  ee        = {http://dx.doi.org/10.1007/s11257-006-9026-1},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}