ZouZZ07'

@article{DBLP:journals/tse/ZouZZ07,
  author    = {Ying Zou and
               Qi Zhang and
               Xulin Zhao},
  title     = {Improving the Usability of E-Commerce Applications using
               Business Processes},
  journal   = {IEEE Trans. Software Eng.},
  volume    = {33},
  number    = {12},
  year      = {2007},
  pages     = {837-855},
  ee        = {http://doi.ieeecomputersociety.org/10.1109/TSE.2007.70709},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}