Thomas Zimmermann Rahul Premraj Nicolas Bettenburg Sascha Just Adrian Schröter Cathrin Weiss What Makes a Good Bug Report? 618-643 2010 36 IEEE Trans. Software Eng. 5 http://doi.ieeecomputersociety.org/10.1109/TSE.2010.63 db/journals/tse/tse36.html#ZimmermannPBJSW10