RiceS88'

@article{DBLP:journals/tois/RiceS88,
  author    = {Ronald E. Rice and
               Douglas E. Shook},
  title     = {Access to, Usage of, and Outcomes from an Electronic Messaging
               System},
  journal   = {ACM Trans. Inf. Syst.},
  volume    = {6},
  number    = {3},
  year      = {1988},
  pages     = {255-276},
  ee        = {http://doi.acm.org/10.1145/45945.214325},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}