PoltrockG94'

@article{DBLP:journals/tochi/PoltrockG94,
  author    = {Steven E. Poltrock and
               Jonathan Grudin},
  title     = {Organizational Obstacles to Interface Design and Development:
               Two Participant Observer Studies},
  journal   = {ACM Trans. Comput.-Hum. Interact.},
  volume    = {1},
  number    = {1},
  year      = {1994},
  pages     = {52-80},
  ee        = {http://doi.acm.org/10.1145/174630.174633},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}