MengCCWC04'

@article{DBLP:journals/tochi/MengCCWC04,
  author    = {Helen M. Meng and
               P. C. Ching and
               Shuk Fong Chan and
               Yee Fong Wong and
               Cheong Chat Chan},
  title     = {ISIS: an adaptive, trilingual conversational system with
               interleaving interaction and delegation dialogs},
  journal   = {ACM Trans. Comput.-Hum. Interact.},
  volume    = {11},
  number    = {3},
  year      = {2004},
  pages     = {268-299},
  ee        = {http://doi.acm.org/10.1145/1017494.1017497},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}