@article{DBLP:journals/tochi/MacKay99,
author = {Wendy E. Mackay},
title = {Is paper safer? The role of paper flight strips in air traffic
control},
journal = {ACM Trans. Comput.-Hum. Interact.},
volume = {6},
number = {4},
year = {1999},
pages = {311-340},
ee = {http://doi.acm.org/10.1145/331490.331491},
bibsource = {DBLP, http://dblp.uni-trier.de}
}