DBLP BibTeX Record 'journals/tist/PengSRL12'

@article{DBLP:journals/tist/PengSRL12,
  author    = {Wei Peng and
               Tong Sun and
               Shriram Revankar and
               Tao Li},
  title     = {Mining the "Voice of the Customer" for Business Prioritization},
  journal   = {ACM TIST},
  volume    = {3},
  number    = {2},
  year      = {2012},
  pages     = {38},
  ee        = {http://doi.acm.org/10.1145/2089094.2089114},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}