Nancy Baym Persuasion and Privacy in Cyberspace: The Online Protests over Lotus MarketPlace and the Clipper Chip, by Laura J. Gurak. 1999 15 Inf. Soc. 3 http://www.indiana.edu/~tisj/readers/abstracts/15/15-3%20Baym.html db/journals/tis/tis15.html#Baym99