BibTeX record journals/tele/NilashiAAMATAS21

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@article{DBLP:journals/tele/NilashiAAMATAS21,
  author       = {Mehrbakhsh Nilashi and
                  Rabab Ali Abumalloh and
                  Abdullah Alghamdi and
                  Behrouz Minaei{-}Bidgoli and
                  Abdulaziz A. Alsulami and
                  Mohammed I. Thanoon and
                  Shahla Asadi and
                  Sarminah Samad},
  title        = {What is the impact of service quality on customers' satisfaction during
                  {COVID-19} outbreak? New findings from online reviews analysis},
  journal      = {Telematics Informatics},
  volume       = {64},
  pages        = {101693},
  year         = {2021},
  url          = {https://doi.org/10.1016/j.tele.2021.101693},
  doi          = {10.1016/J.TELE.2021.101693},
  timestamp    = {Mon, 26 Jun 2023 20:56:25 +0200},
  biburl       = {https://dblp.org/rec/journals/tele/NilashiAAMATAS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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