BibTeX record journals/spm/GilbertWSF05

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@article{DBLP:journals/spm/GilbertWSF05,
  author       = {Mazin Gilbert and
                  Jay G. Wilpon and
                  Benjamin Stern and
                  Giuseppe Di Fabbrizio},
  title        = {Intelligent virtual agents for contact center automation},
  journal      = {{IEEE} Signal Process. Mag.},
  volume       = {22},
  number       = {5},
  pages        = {32--41},
  year         = {2005},
  url          = {https://doi.org/10.1109/MSP.2005.1511822},
  doi          = {10.1109/MSP.2005.1511822},
  timestamp    = {Wed, 24 Feb 2021 15:26:55 +0100},
  biburl       = {https://dblp.org/rec/journals/spm/GilbertWSF05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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