Ann Cass Christian Völcker Rafik Ouared Alec Dorling Lothar Winzer Juan María Carranza SPICE for SPACE trials, risk analysis, and process improvement. 13-21 2004 9 Software Process: Improvement and Practice 1 http://dx.doi.org/10.1002/spip.190 db/journals/sopr/sopr9.html#CassVODWC04