AgrawalB82'

@article{DBLP:journals/sigmetrics/AgrawalB82,
  author    = {Subhash C. Agrawal and
               Jeffrey P. Buzen},
  title     = {The Aggregate Server Method for Analyzing Serialization
               Delays in Computer Systems},
  journal   = {SIGMETRICS Performance Evaluation Review},
  volume    = {11},
  number    = {4},
  year      = {1982},
  pages     = {150},
  ee        = {http://doi.acm.org/10.1145/1035332.1035316},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}