db/journals/sigir/MilosavljevicPPW99.html Maria Milosavljevic François Paradis Cécile Paris Ross Wilkinson Customised Information Delivery: A SIGIR 99 Workshop. 28-31 1999 33 SIGIR Forum 1 db/journals/sigir/sigir33.html#MilosavljevicPPW99 forum/33-1/P028.pdf