<?xml version="1.0"?>
<dblp>
<article key="journals/rita/CollardCC06" mdate="2007-03-02">
<author>Martine Collard</author>
<author>Yves Callejas</author>
<author>Jean-Louis Cavarero</author>
<title>Business Process Management: A Conceptual and Operational Optimisation Approach.</title>
<pages>7-22</pages>
<year>2006</year>
<volume>13</volume>
<journal>RITA</journal>
<number>1</number>
<url>db/journals/rita/rita13.html#CollardCC06</url>
</article>
</dblp>
