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BibTeX record journals/riga/HarcenkoDR10
@article{DBLP:journals/riga/HarcenkoDR10, author = {Maris Harcenko and Pjotrs Dorogovs and Andrejs Romanovs}, title = {{IT} Service Desk Implementation Solutions}, journal = {Sci. J. Riga Tech. Univ. Ser. Comput. Sci.}, volume = {42}, pages = {68--73}, year = {2010}, url = {https://doi.org/10.2478/v10143-010-0044-4}, doi = {10.2478/V10143-010-0044-4}, timestamp = {Wed, 24 Jun 2020 20:59:00 +0200}, biburl = {https://dblp.org/rec/journals/riga/HarcenkoDR10.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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