BibTeX record journals/ress/DyeS02

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@article{DBLP:journals/ress/DyeS02,
  author       = {J. Dye and
                  T. van der Schaaf},
  title        = {{PRISMA} as a quality tool for promoting customer satisfaction in
                  the telecommunications industry},
  journal      = {Reliab. Eng. Syst. Saf.},
  volume       = {75},
  number       = {3},
  pages        = {303--311},
  year         = {2002},
  url          = {https://doi.org/10.1016/S0951-8320(01)00118-1},
  doi          = {10.1016/S0951-8320(01)00118-1},
  timestamp    = {Tue, 25 Feb 2020 09:00:08 +0100},
  biburl       = {https://dblp.org/rec/journals/ress/DyeS02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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