@article{DBLP:journals/re/Macaulay99,
author = {Linda A. Macaulay},
title = {Seven-Layer Model of the Role of the Facilitator in Requirements
Engineering},
journal = {Requir. Eng.},
volume = {4},
number = {1},
year = {1999},
pages = {38-59},
ee = {http://dx.doi.org/10.1007/s007660050009},
bibsource = {DBLP, http://dblp.uni-trier.de}
}