WardG03'

BibTeX

@article{DBLP:journals/questa/WardG03,
  author    = {Amy R. Ward and
               Peter W. Glynn},
  title     = {A Diffusion Approximation for a Markovian Queue with Reneging},
  journal   = {Queueing Syst.},
  volume    = {43},
  number    = {1-2},
  year      = {2003},
  pages     = {103-128},
  ee        = {http://dx.doi.org/10.1023/A:1021804515162},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}