@article{DBLP:journals/questa/SzekliDH94,
author = {Ryszard Szekli and
Ralph L. Disney and
S. Hur},
title = {On performance comparison of MR/GI/1 queues},
journal = {Queueing Syst.},
volume = {17},
number = {3-4},
year = {1994},
pages = {451-470},
ee = {http://dx.doi.org/10.1007/BF01158704},
bibsource = {DBLP, http://dblp.uni-trier.de}
}