An Exact Solution for the State Probabilities of the Multi-Class, Multi-Server Queue with Preemptive Priorities.

Andrei Sleptchenko Aart van Harten Matthieu van der Heijden An Exact Solution for the State Probabilities of the Multi-Class, Multi-Server Queue with Preemptive Priorities. 81-107 2005 50 Queueing Syst. 1 http://dx.doi.org/10.1007/s11134-005-0359-y db/journals/questa/questa50.html#SleptchenkoHH05