Analytical Distribution of Waiting Time in the M/{iD}/1 Queue.

John Shortle Percy H. Brill Analytical Distribution of Waiting Time in the M/{iD}/1 Queue. 185-197 2005 50 Queueing Syst. 2-3 http://dx.doi.org/10.1007/s11134-005-0615-1 db/journals/questa/questa50.html#ShortleB05