<?xml version="1.0"?>
<dblp>
<article key="journals/questa/MandelbaumS00" mdate="2003-11-28">
<author>Avishai Mandelbaum</author>
<author>Nahum Shimkin</author>
<title>A model for rational abandonments from invisible queues.</title>
<pages>141-173</pages>
<year>2000</year>
<volume>36</volume>
<journal>Queueing Syst.</journal>
<number>1-3</number>
<url>db/journals/questa/questa36.html#MandelbaumS00</url>
</article>
</dblp>
