<?xml version="1.0"?>
<dblp>
<article key="journals/questa/DacreG02" mdate="2003-11-28">
<author>M. J. Dacre</author>
<author>Kevin D. Glazebrook</author>
<title>The Dependence of Optimal Returns from Multi-class Queueing Systems on Their Customer Base.</title>
<pages>93-115</pages>
<year>2002</year>
<volume>40</volume>
<journal>Queueing Syst.</journal>
<number>1</number>
<url>db/journals/questa/questa40.html#DacreG02</url>
</article>
</dblp>
