Extreme and high-level sojourns of the single server queue in heavy traffic.

Kuo-Hwa Chang Extreme and high-level sojourns of the single server queue in heavy traffic. 17-35 1997 27 Queueing Syst. 1-2 http://dx.doi.org/10.1023/A:1019197627948 db/journals/questa/questa27.html#Chang97