An Arrival Time Approach to M/G/1-type Queues with Generalized Vacations.

Kyung C. Chae Ho Woo Lee C. W. Ahn An Arrival Time Approach to M/G/1-type Queues with Generalized Vacations. 91-100 2001 38 Queueing Syst. 1 db/journals/questa/questa38.html#ChaeLA01